- Thinking
 - Seeing
 - Saying
 - Feeling
 - Hearing
 
Should be able to reflect on teaching practice in each of these areas. Original found here
'Touching' people online - conflict (used properly), stories (authentic, appropriate).
Not only is the empathy map useful for reflection by teachers, but also good for student reflection on a course.
Human spectrogram as line of site mechanism. See here for explanation.
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